Form - proof of telephone number

Florian Rose

Hey all,

i just created a form in order to collect mobile numbers. However, if i do activate the "proof of reasonability", the form always tells me that the number was incorrect.

Nevertheless, the number is mine and it is correct ;)

Has anybody an idea, what I can do?

All the best

Florian

Andrée Starå

Hi @Florian Rose

I hope you're well and safe!

Can you share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Florian Rose

Monique Odom-Stearn

Hello @Florian Rose,

It looks like the form is requiring some additional digits before it validates the number. If there are any leading or trailing digits you have left off, try adding those. If you have entered the full phone number, my suggestion would be to reach out to the Smartsheet Support team, as the German phone number validation may need to be updated.