Approval from multiple Approvers

Hi

Can we move to the next step in an approval workflow if just one of the users approves an approval request?

For clarity, my process requires both options: that is, in some cases, "seek approval from all the approvers and then only move to the next step" whereas in some cases, "seek approval from any single approver and move to the next step"

Thanks

Best Answers

  • Gia Thinh
    Gia Thinh ✭✭✭✭✭✭
    Answer ✓

    Hi Zealvert,

    There are 2 cases as your above mention.

    1. seek approval from any single approver and move to the next step : YES. If the approval request workflow is sent to multiple contacts and any of them does approve then the workflow will move to next step. That's the way Smartsheet automation works.
    2. seek approval from all the approvers and then only move to the next step : you will need to build approval requests sequentially in a chain so that when all the people approve then the workflow will move to next step

    Hopefully this make clear for you.


    Gia Thinh Technology - Smartsheet Solution Partner.

  • zealvert
    zealvert ✭✭✭✭
    Answer ✓

    Thanks so much @Gia Thinh! for this helpful tip!

Answers

  • Gia Thinh
    Gia Thinh ✭✭✭✭✭✭
    Answer ✓

    Hi Zealvert,

    There are 2 cases as your above mention.

    1. seek approval from any single approver and move to the next step : YES. If the approval request workflow is sent to multiple contacts and any of them does approve then the workflow will move to next step. That's the way Smartsheet automation works.
    2. seek approval from all the approvers and then only move to the next step : you will need to build approval requests sequentially in a chain so that when all the people approve then the workflow will move to next step

    Hopefully this make clear for you.


    Gia Thinh Technology - Smartsheet Solution Partner.

  • zealvert
    zealvert ✭✭✭✭
    Answer ✓

    Thanks so much @Gia Thinh! for this helpful tip!