How to get rid of this message - "You don't have access to this workspace."
Everytime I log into smartsheet, I am confronted with this message. "You don't have access to this workspace. The workspace may have been removed or unshared." I must then separately click on Home or Browse in order to see my data. Apparently, I was previously associated with a workspace for which I was not the owner, and which has been removed. I don't want or need access to that workspace, nor do I even know what it is. It's not showing up anywhere in my lists. How do I get rid of this annoying message?
Answers
-
Are you using smartsheet in a web browser? It sounds like the link to the removed workspace has been cached by your browser. Could you clear your browser history or bookmark the home page and use that url when you log in?
-
I agree with @KPH! 🙂
I would also suggest bookmarking the main app home page URL to log in to Smartsheet instead of typing it into your browser (and potentially having it auto-fill to a specific item).
Cheers,
Genevieve
Join us for Jumpstart 2025 with Community on 23 January (in two time zones)! 🎉 Register here.
-
Thank you both. I deleted my Smartsheet cookies and it worked like a charm the next time I logged. I appreciate this group!
-
Glad to hear you can get back to enjoying your sheets and not being annoyed by them!
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 65.2K Get Help
- 445 Global Discussions
- 143 Industry Talk
- 476 Announcements
- 5K Ideas & Feature Requests
- 84 Brandfolder
- 150 Just for fun
- 71 Community Job Board
- 488 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 301 Events
- 36 Webinars
- 7.3K Forum Archives