Unable to access Tech Support Portal

Hi there!

I am attempting to contact Tech Support to submit a ticket but, I am unable to access the Portal. We are on an Enterprise Acct.

It seems as tough I am stuck in a loop and cannot get past this screen. Selecting "Smartsheet" only causes the page to refresh. I have logged in and out of my Smartsheet account several times and am met with the same result. Any thoughts or ideas would be greatly appreciated! Thanks!