How can I capture the date and time of specific column changes?

sandra.love

I have created a workflow that goes through three different departments. I want to capture the date and time of a request (row) coming in, and the date and time of the next action and each action after that for cycle time purposes. Currently, I can track cycle time for dates but some actions need to be carried out within 12 hours of the previous action. I need a way to track that. Can someone help me?

Andrée Starå

Hi @sandra.love

I hope you're well and safe!

Please have a look at my post below with a method I developed.

More info: 

https://community.smartsheet.com/discussion/68589/lock-or-store-date-value-solution-without-using-zapier

Would that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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