User being deactivated automatically when added
I'm adding some users in the Smartsheet Admin center, and one user in particular has the following behavior:
I add them using "add users" and no error appears, but this user is immediately placed on the "deactivated" list and when I try to reactive them, a pop up appears and it just says "Something went wrong"
Any ideas.... Only thing I can think of is their email account is associated with another Smartsheet organization somehow?
Darren Mullen, smartsheetguru.com
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Author of: Smartsheet Architecture Solutions