Data Shuttle - Column mapping is invalid.

Hi All, I am trying to use data shuttle for a scheduled export to Excel. When I try to save the workflow, I get the error "Column mapping is invalid."

There is no info beyond that so I cannot troubleshoot the problem. Anyone have any ideas how to get tot the root of the issue?

Answers

  • Genevieve P.
    Genevieve P. Employee Admin

    Hey @woyler are you still receiving this error today?

    If so, my first check would be to look at your column names; do any of them contain odd characters? Are you able to manually export the sheet without any issue?

    If this continues to happen, please contact Support so they can troubleshoot with you in a private channel. They'll want to see a screen recording of how you set up the Data Shuttle configuration and information about your source sheet and columns.

    Thanks!

    Genevieve

  • woyler
    woyler ✭✭

    Thank you. There are a few "/" , which the mappings are translating to "~". If I remove, the issue goes away. I can escalate to support. Thank you.