Approval Workflow

JHaragan

When an approver receives an email notification for an approval request, can they directly approve or deny the request within the email itself, or must they follow a link to the SmartSheet platform to complete this action? I would expect that approval could be done directly through the email notification. Currently, my notifications are functioning, but I don't see an option to approve or deny within the email.

che.rabajante

Hello @JHaragan

Automated Approval Workflows empowers designated approvers to take immediate action on approval requests directly from their email notifications. This feature allows recipients to swiftly approve or decline requests without the need to navigate away from the email interface, significantly streamlining the approval process.

Here's a sample:

Andrée Starå

Hi @JHaragan

I hope you're well and safe!

Unfortunately, it's not possible now to answer directly in the email (only works in the app), but it's an excellent idea!

I hope that helps!

Have a fantastic weekend & Happy Holidays!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!