Smartsheet Cell Titles all deleted

Jessica H.

I opened one of my smartsheets and all but a few of my cell titles are deleted. All my attachments, numeric values and other data is there but the titles/labels are deleted. What happened and how can I undo it?

Thank you in advance.

Paul Newcome

What exactly do you mean by "titles"?

Jessica H.

All the rows below had text but they've all disappeared.

Andrée Starå

Hi @Jessica H.

I hope you're well and safe!

Ensure that you don't have any Conditional Formatting changing the color to white, and also check so it's not manually changed. You can check the Activity Log for clues if that didn't solve it.

Was that the issue?

I hope that helps!

Have a fantastic week & Happy Holidays!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Paul Newcome

Have you checked the activity log or cell history yet? Do you have any Clear Cell automations set up? Is there any Conditional Formatting being applied to that column?

Jessica H.

Nothing shows up in my activity log or cell history. How do I check the conditional formatting?

Thank you guys.

Andrée Starå

@Jessica H.

Happy to help!

Here's where you can check the conditional formatting rules.

Did you check the cells and see if there is anything in them?

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