Greetings,
Our QA team has 2 Sheets that they work from:
- QA Tracker - Tracks Call Evaluations
- QA Rewards - Tracks rewards for any employee with a 13 or 14 score (Exceeds Expectations)
Right now they have to enter data into both sheets for the evaluations that are a 13 or 14. We were looking to automate adding these records to the QA Rewards sheet since having them this information in the same sheet would be a conflict of permissions. Only the QA Team can View/Edit both. Other teams like our Team (WFM can Edit/View the QA Rewards sheet and supervisors and Leads can only view the QA Rewards sheet.
Is there a way we can automate this directly through SmartSheet without needing a 3rd party or in-house created process?
thanks ahead of time