Smartsheet Users
With the free accounts, should these users be able to at least mark that a task is complete? Or is that functionality only on the paid accounts?
Answers
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It depends on how they are shared to the sheet.
Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!
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I tried the permissions all the way up to admin and it didn't work. I thought having anything over viewer gave the ability to edit. I am not sure what I am doing wrong here.
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What level account do you have?
Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!
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Hi @JEads
What Paul is referring to is the level of permissions that a Free member or Free user has depends on what Plan you are on.
Free members can collaborate on sheets shared to them by Business or Enterprise plans, however for a user to edit sheet content on a Pro plan, they need to be licensed on that same Pro plan. Here's more information: Dashboard widgets and sharing in the Pro plan
Cheers,
Genevieve
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