Can I change the email that Smartsheet sends emails from using the API

I have a Bridge workflow set up and I'm calling the Send Rows API call to email out what I need.

The problem I'm running in to is I don't want the emails coming from my email address. I've tried to save it using a service account to see if it would send from there instead but still shows mine.

Any ideas how to change that?

Best Answer

  • Genevieve P.
    Genevieve P. Employee Admin
    Answer ✓

    Hi @Joseph Pardo

    When you say you're using a service account, is that the API Profile that you've set up in Bridge and selected for that specific API Module?

    I would expect that if you generate an API token from the Service Account that's shared to the sheet, you should be able to then set up the API module to send the row as that user. Here's more information: Configure the Call API tool

    Let me know if you were able to sort this out or not.

    Cheers,

    Genevieve

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