Cannot update Dashboard data source on a metric widget

SASardy ✭✭✭✭
edited 02/06/24 in Smartsheet Basics

I have around 80 different metric widgets on a Dashboard I built. I was unable to change the data source when I copied and pasted them so I created them all from scratch. Now, the data source on several of them needs to change and I really do not feel like doing this all from scratch again. When I go into edit, click "Change" next to data source, then go select my new data, and hit "OK", nothing changes. From what I have seen online, this is the process. Am I incorrect in my process or am I missing a step?


  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭

    Hi @SASardy

    I hope you're well and safe!

    Yes, that's the correct process. What happens? Doesn't the browser pop up? Could it be because you have so many? Try to do it in Incognito/Private mode.

    Did that work/ help?

    I hope that helps!

    Be safe, and have a fantastic week!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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  • SASardy
    SASardy ✭✭✭✭

    Hello Andree!

    The browser opens and everything seems to go as it should but the data just does not change. I have saved the sheet, refreshed, even closed and reopened it but nothing updates. I am unfamiliar with Incognito/Private mode so I will look into that and give it a try.