Smartsheet consistently throwing 500 errors when accessed with Power BI connector

Zach Anderson

Hi all. My team uses the Smartsheet Power BI connector to pull data into our reports. Starting 2/3/2024, Smartsheet has been consistently throwing 500 errors. I tried doing a regular API call using the Smartsheet API and there were no issues. Has anyone else experienced this issue with Smartsheet and Power BI? What did you do to fix it?

Andrée Starå

Hi @Zach Anderson

I hope you're well and safe!

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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