Conversation notifications: daily digest?

Hello,

Is it possible to change the frequency of email notifications when we receive @mention or replies from Smartsheet conversations/comments? We have multiple colleagues who receive large numbers of notifications and it would be great if we could collate all messages into one daily digest versus multiple emails per day? Has anyone figured this out??

Best Answer

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hi @JMacander

    There currently isn't a way to set @mentions as daily digests instead of immediate notifications; you could turn off all email notifications for that type of alert so it only shows in-app if that would help.

    Please submit your feature request to the Product team by creating an Idea Post in the Smartsheet Product Feedback and Ideas topic here in the Community. This will allow other users to vote on your enhancement idea!

    Cheers,

    Genevieve

    Join us at Smartsheet ENGAGE 2024 🎉
    October 8 - 10, Seattle, WA | Register now

Answers

  • Genevieve P.
    Genevieve P. Employee
    Answer ✓

    Hi @JMacander

    There currently isn't a way to set @mentions as daily digests instead of immediate notifications; you could turn off all email notifications for that type of alert so it only shows in-app if that would help.

    Please submit your feature request to the Product team by creating an Idea Post in the Smartsheet Product Feedback and Ideas topic here in the Community. This will allow other users to vote on your enhancement idea!

    Cheers,

    Genevieve

    Join us at Smartsheet ENGAGE 2024 🎉
    October 8 - 10, Seattle, WA | Register now