Shared Smart Sheets

David King
edited 02/09/24 in Smartsheet Basics

We use "service accounts" for when multiple users are responsbile for a smart sheet, they all get the notifications, etc...

However, we have a new policy where we cannot login to information systems with service accounts. Our accounts have to have our names. Is there a way to login with our regular accounts, but still have full access to sheets.

We realize that we would have to continue using a license for the service account and the personal account even though we would never login with the service account. It would just be used for email notifications.