Automation Notifications Using Groups

Falan Rowe

Would be nice if we could send automations to a Smartsheet User Group that way if we need to update recipients, we can update the group instead of multiple automations in each sheet (for projects spun up in Control Center for instance).

cqh1105

Would be useful to have the ability to send notifications to groups rather than individuals as it would mean reduction in admin for updating automated notifications. Automations also fail when employees leave the company. It is overwhelming trying to make sure you capture every node in every automation when needing to maintain your system, and it is impossible to make short term changes in a situation where an employee is going on leave for a couple weeks and a fill-in user needs to be added. This would allow far more robust automations to be created and could possibly be scaled to assigning tasks to user groups in the future.

ariestauro

I agree with the comments above. Adding the option of workflow notifications by groups in addition to individuals would streamline processes.

matt.macfarland

Adding a comment to say this is badly needed. We send Smartsheet alerts to a large list of people and this function would be vastly improved if we could send to a group like it's a contact.

AndyJW

It should be possible to select resource group names for Alert Someone in the automation workflows.

JWalechkaOlson

Groups need to be selectable as both an owner and secondary contacts in workflow automations such as project plans.

twatson3

We need to be able to add a group to both the owner and secondary contacts in worksheets for automation notifications.

Pramod Siddarth

Hi,

There should be some solution for sending notifications by using Groups. Can we do that?

Loann McGee

I saw that this is on the roadmap for improvement but I don't understand the purpose of these if they can't be used across the board just like a User.
I can't add them in a Contact List, I can't use them in a Workflow for needed notifications. I'm truly perplexed as to their purpose for day-to-day operations.

Am I doing something wrong?

Help with an explanation?