Text format/highlight words/bold

Hi
I have seen several requests about being able to format the text in automation workflows, some of these requests were made 3 years ago, it is something we also need the ability to do, please can you advise why this enhancement has not been deployed if there is general need to be able to do it.
Thanks,
Helen
Answers
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Hi @H Hill
Here is the related Product Idea with a response from the Product team: Rich Text Formatting in email notifications (and Update Requests)
Voting on this idea means that you would get a notification if the status is changed in the future. Adding your comments there on why/how this is necessary for your specific scenario would be very helpful for the Product team!
Thank you,
Genevieve
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