Rows duplicated after using Copy row action
Hello,
I am using the copy row action in a workflow, unfortunately the result includes raw duplicated in the target table.
Has anyone experienced this issue? any tips to solve it?
I already deactivated the workflow, deleted and created as a brand new and the issue persist.
Thank you,
David Mejia
Answers
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Hi @David Mejia
I hope you're well and safe!
Have you checked the Activity Log for clues?
Can you share some screenshots of the workflow? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hello @Andrée Starå
I hope you are doing well.
Thank you for your reply.
I checked the activity log, and it is showing a copy of 1 row only, but the destination table has two rows with the same information.
Here you will see the workflow:
And below you will find the destination table.
I have other workflows with the same structure for other stages in our process, but none of them is behaving like this one.
I already tried deleting the workflow and re-create it from scratch and still have the same result.
let me know if you need additional information.
kind regards,
David M.
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Happy to help!
Try deactivating all the other workflows and test again. Same result?
✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hello @Andrée Starå
I hope you are doing well.
I deactivated all the flows and now it is performing well.
I appreciate your help!
David Mejia
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Excellent!
You're more than welcome!
✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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