How can I update the billing contact, billing address and get a copy of our contract?

Melody A. Coleman

We have just received our renewal and our contract owner information, billing contact information, and bill to address is all incorrect. I know we've reached out previously on this and every place I can see/find online shows the right info. This info, however, doesn't match the info on our latest renewal invoice. We also need to get a copy of our contract. How can we get that? Thanks!

Genevieve P.

Hi @Melody A. Coleman

You can update your billing details and request a copy of your contract from this page:

https://help.smartsheet.com/finance-support

Cheers,

Genevieve