Data shuttle - refresh schedule failing


I currently have a data shuttle setup which is on schedule to refresh every 3 hours. The source file is located in SharePoint which gets updated every hour . The name of the SharePoint file is the same and it never changes.My data shuttle keeps failing unless i manually go in and select the SharePoint file and trigger the data shuttle. This isn't the case with my other data shuttles which have been running successfully without any issues. I have tried creating the reports from scratch as well and nothing has worked.If anyone has come across such an issue or know how to fix it, please advice!Thanks!

Answers

  • Gia Thinh
    Gia Thinh ✭✭✭✭✭✭

    Hi there,

    The source file located in SharePoint should be updated with the new data without being replaced by another file with the same name. Replacing the file will break the connection for Data Shuttle. You may want to check it out.


    Gia Thinh Technology - Smartsheet Solution Partner.