Workflow Delivery Alert

MariaCurtis

Hi!

We have a new person on our team, and she's a sheet admin to our main program sheet, but she's not receiving the Workflow Delivery Alert messages.

Do you have to be a System Admin to ensure she receives those? Or is there a way to do it and I'm just missing it?

Andrée Starå

https://community.smartsheet.com/discussion/118670/workflow-delivery-alert

Hi,

I hope you're well and safe!

Does she receive any other Smartsheet notifications?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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MariaCurtis

Yes @Andrée Starå, she does. Just not those for some reason.

Andrée Starå

https://community.smartsheet.com/discussion/comment/423882#Comment_423882

Try making a copy and deactivate the original.

Did that make a difference?

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ker9

We had someone receiving workflow delivery alerts, but it wasn't the sheet owner.

I finally figured out it's because that person was the last person to modify the automation. I'd much prefer they go to the sheet owner.