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Unable to upload

Lisa Reichnach
Lisa Reichnach ✭
edited 12/09/19 in Archived 2017 Posts

When a co-worker tried to upload a file, it uploaded to @90% but then froze and wouldn't upload any more. Any comments suggestions?

Thanks

Lisa

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Comments

  • Richard Rymill SBP
    Richard Rymill SBP ✭✭✭✭✭✭

    I dont think this is likely to be a Smartsheet issue, rather than a Browser or Connectivity issue, however that depends on the sheer size of the file? 

    If it is massive, you could have hit a limit, but better to store the link in Smartsheet and the file in One Drive or Google. 

    Hope that helps?

    RichardR

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