Back up/ attachments

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When I am going to back up some attachments, it didn't restore all the attachment that deleted 3 days ago.


How can I back up with all the attachment restored?

Looking forward to you help, thank you in advance.

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Best Answer

  • Humashankar
    Humashankar ✭✭✭✭✭
    Answer ✓
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    Hi @Bernard Nadoza

    About Smartsheet data backups

    Backups include sheet data, comments, and attachments.

    Backups do not include reports, dashboards, formulas, workflows, cross-sheet references, formatting information or custom configurations. Workspace backups include sheet data from the workspace, not the structure of the workspace. Backups keep your data secure, however, restoring your solution will require rebuilding each Smartsheet asset.

    If you want a backup copy of your data and you're on a Business or Enterprise plan, you can:

    Any plan type can:

    Tips for managing backup data

    • Schedule recurring weekly backups. (Business and Enterprise only)
    • Set yourself a reminder to export your data at the start or end of every workday.
    • Check with your IT department to find out what backup processes they already have in place.
    • Use File > Save as new to copy your dashboards. That way, you will have a local version with all the widgets and formulas in place, just in case. 

    Warm Regards

    Huma

    Community Leader

Answers

  • Humashankar
    Humashankar ✭✭✭✭✭
    Answer ✓
    Options

    Hi @Bernard Nadoza

    About Smartsheet data backups

    Backups include sheet data, comments, and attachments.

    Backups do not include reports, dashboards, formulas, workflows, cross-sheet references, formatting information or custom configurations. Workspace backups include sheet data from the workspace, not the structure of the workspace. Backups keep your data secure, however, restoring your solution will require rebuilding each Smartsheet asset.

    If you want a backup copy of your data and you're on a Business or Enterprise plan, you can:

    Any plan type can:

    Tips for managing backup data

    • Schedule recurring weekly backups. (Business and Enterprise only)
    • Set yourself a reminder to export your data at the start or end of every workday.
    • Check with your IT department to find out what backup processes they already have in place.
    • Use File > Save as new to copy your dashboards. That way, you will have a local version with all the widgets and formulas in place, just in case. 

    Warm Regards

    Huma

    Community Leader

  • Humashankar
    Humashankar ✭✭✭✭✭
    Options

    If the sheet is backed up you access it though the browse option. Right-click on the sheet and select Request Backup. Then a window will open up and select View Recent Backups. Moving forward I would suggest putting sheets into a Workspace and using the Schedule Reoccurring Backup feature which is currently only available for Workspaces.

    Hope this helps - Happy to help further!!

    Thank you very much and have a great one!

    Warm regards

    Huma

    Community Leader