Automation Workflow - External Users


I just found out today that even though I have set my Automation settings as Unrestricted, so external users with different email addresses will get notifications - in my case, Update Requests - I still have to add these domains in the Domains Safe Sharing list. Lucky that I am also an admin to my organization Smartsheet. For example, my company domain is and I would like to send the notifications to people in or - I still need to these domains in the Safe Sharing.

I thought having Unrestricted would allow any workflows to be sent to emails being referred in the workflow / sheet regardless if they are not in the domain safe sharing

Does anyone know if this was changed recently, or has it always been like that?




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