Workspaces not removed when project deleted in Control Center

jdswift

I deleted a number of projects via control center and all seemed to work as expected. The projects no longer appear in Control Center, on the Intake sheet, or the Portfolio Summary sheet. The project do still appear in my homepage in the Browse column. When I try to select the project in the browse window there is no workspace there - and there shouldn't be because it was deleted.

My question is: did I miss a step? Has anyone seen this issue?

jdswift

@Genevieve P. do you have any insight to this issue?

Genevieve P.

Hi @jdswift

I've seen this happen before when the primary lead wasn’t the owner of the archiving rule. Once that was changed, the workspace was deleted when the rule was run - could that be the case for you, too?

If this doesn't describe your issue, please contact Smartsheet Support with a full screen recording of the steps you're taking and the workspace names.

Thanks,

Genevieve