Time Formula Question

Kelly R.

I am trying to capture the time it took for an email to be sent and the result is a decimal. What is a good formula to use to capture the result in a time format?

I want the result to be this format:

Appreciate the help.

brianschmidt

It looks like your "Time to resolve" column calculates the percentage of a day (24 hours) that it takes to resolve. If this is consistent, you could use that column as a basis to formulate your Total Time. Here's the formula I would use in your "Total Time" column:

=ROUNDDOWN([Time to resolve]@row * 24) + ":" + (ROUNDDOWN(([Time to resolve]@row * 24 - ROUNDDOWN([Time to resolve]@row * 24)) * 60))

Paul Newcome

How exactly are you generating a decimal? Does that decimal represent a portion of a day, a portion of an hour, or some other scale?

brianschmidt

It looks like your "Time to resolve" column calculates the percentage of a day (24 hours) that it takes to resolve. If this is consistent, you could use that column as a basis to formulate your Total Time. Here's the formula I would use in your "Total Time" column:

=ROUNDDOWN([Time to resolve]@row * 24) + ":" + (ROUNDDOWN(([Time to resolve]@row * 24 - ROUNDDOWN([Time to resolve]@row * 24)) * 60))

Kelly R.

@brianschmidt that worked perfect. thank you so very much!

brianschmidt

Great! Glad that worked for you:)