Automation Workflow Question- Not all of them are getting the request

John Connell
edited 04/01/24 in Smartsheet Basics

I started a project management sheet from scratch. I have a drop down column with progress as Hasn't started, In progress and Complete. Automated workflow is set to send out update request to rows where the status is not equal to Complete. All projects are at the Hasn't started selection. I have 18 projects listed and there were 16 requests sent out. The two that did not receive the update requests were in the middle of the sheet and projects before and after them recieved the update request. I have used the Smartsheet template for project management before and experienced a similar situation which is why I started from scratch.