Workflow Alert Not working
I have setup a workflow and are not receiving the alert notification as setup. This is as simple as it gets and I have this same setup on other sheets without any problem. Please advise?
Best Answer
-
I was able to fix this problem. I have the Trigger set as "When rows are changed" and therefore the system will only send out a notification when an "existing" row has changed. However, if you want to receive a notification when a row is added you have to select the Trigger as "When rows are added or changed". Sometimes is the simple things that can trip us....
Answers
-
I was able to fix this problem. I have the Trigger set as "When rows are changed" and therefore the system will only send out a notification when an "existing" row has changed. However, if you want to receive a notification when a row is added you have to select the Trigger as "When rows are added or changed". Sometimes is the simple things that can trip us....
Categories
- All Categories
- 14 Welcome to the Community
- Smartsheet Customer Resources
- 62.8K Get Help
- 376 Global Discussions
- 207 Industry Talk
- 440 Announcements
- 4.5K Ideas & Feature Requests
- 139 Brandfolder
- 129 Just for fun
- 130 Community Job Board
- 449 Show & Tell
- 30 Member Spotlight
- 1 SmartStories
- 284 Events
- 33 Webinars
- 7.3K Forum Archives