Autosave setting not working

Julie W.
Julie W.
edited 04/09/24 in Smartsheet Basics


My autosave setting does not seem to be work working, and I wanted to see if was user error, a bug or something else.  I've updated my user settings to autosave after 1 minute, yet, it's not doing this. I've lost updates because of it. I sometimes get the 'it's been 10 minutes since your last save banner' (which has been helpful) - but I prefer the auto save to work as designed. I have tried changing the duration to see if that could 'trigger' autosave, but that doesn't seem to work either.

Have you experienced issues like this, and if so, how did you solve it?

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