Why can't Editors make changes to Smartseehts?

RitaMichel

Hello,

I have a business license and gave colleagues access to sheets for them to adjust as they need it. However, my colleagues tell me, that they cannot make changes (e.g., re-name columns, import data from an excel-sheet, etc.) as it requires a license. However, the plan clearly states, that with a business license, we have an unlimited number of editors available. This is a major point in favor of Smartsheet, that you don't have to buy an number of licenses when people are using the tool only intermittently.

I tried to contact the sales person who was in touch with me until I purchased the license, but am not getting any feedback anymore.

Thank you for your response and kind regards

Rita

Andrée Starå

Hi @RitaMichel

I hope you're well and safe!

Yes, they can edit, but generally, they can't create or drive a process.

Please have a look at this table to see what they can do.

Sharing permissions on sheets, reports, or workspaces | Smartsheet Learning Center

https://help.smartsheet.com/sharing-permission-levels

Any collaborator with Admin access to a workspace can delete and rename the sheets it contains. If a sheet is deleted from a workspace, it's recoverable for 30 days from the sheet owner's Deleted Items folder. Admins can see the item in their folder, but don’t have permission to recover the item.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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