Adding a editor

Hello,

I have bough PRO licence. It shows that up to 10 editors are included. But when I try to add the editors, it shows me, that there are 0 licences available.

What does that mean? Are there editors included or do I already need to buy more licences?

Right now only 1 user can see the sheets.

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Accepted answers

Andrée Starå

Hi @Sonet plus

I hope you're well and safe!

Yes, that's correct.

Screenshot of Arc at 18 Apr 2024 at 10_54_10.png

Would that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

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James Keuning

I think you are trying to add them as editors in a sheet that you created. You need to go into your account, user management, and assign a license to each person.

Sonet plus

So I understand correctly, there is only one licence available for editing the sheets in PRO licence?

if I want to add additional editors, I need to buy additional PRO licences or upgrade to BUSINESS licence, which has editers included?

Andrée Starå

Hi @Sonet plus

I hope you're well and safe!

Yes, that's correct.

Would that work/help?

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

Sonet plus

Thank you!

Only thing is also important, I think that also in Business licence it does not have "free" editors, but you have to buy additional licences, but it can be unlimited number.

Andrée Starå

@Sonet plus

Happy to help!

No, Business has unlimited free editors.

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

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