New User

Christina Fagundes

I am trying to add a user and I keep getting a message that they already have a license. When I search their name or email I can not find them on the user list. Help!

Andrée Starå

https://community.smartsheet.com/discussion/121165/new-user

Hi,

I hope you're well and safe!

Strange!

If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.

I hope that helps!

Be safe, and have a fantastic weekend!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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