Alert Automation Assistance

This discussion was created from comments split from: Alert Automation Repeating Message.

Answers

  • Pauline J
    Pauline J ✭✭✭✭✭

    I have this same issue — I want multiple rows to appear below the message without the message appearing every time. Like this:

    John, below are the devices that need to be collected:
    Dell Lattitude
    Dell docking Station

    etc… But the message portion repeats every time, like this:

    John, below are the devices that need to be collected:
    Dell Lattitude

    John, below are the devices that need to be collected:
    Dell docking Station

    etc…

    If I use the send link, I like how SS displays an array with the items — but it includes the link to the sheet at the top, and I do not want them to select the link. I only want this to be a notification. I am now thinking it is not possible … I do want this to be possible. 😊

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭

    @Pauline J What would your trigger be?

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  • Pauline J
    Pauline J ✭✭✭✭✭
    edited 05/01/24

    @Paul Newcome I have a helper column, when it is checkmarked, and the row status = a certain value, then it is sent. Is it not scheduled; it's based on when the column is checked and the file is saved.

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭

    Would you be willing to shift it to daily?

    Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!

    CERTIFIED SMARTSHEET PLATINUM PARTNER

    10xViz.com