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Approval request send from triggering user


I have approval request automations set up and working well except the automation email for the approval is sent from either smartsheet or the Admin (myself) and ignores the fact that the request actually comes from a user of the smartsheet, not the Admin. As such it causes confusion and extra work by the Approver to manually find out who the real requster is and then correct this every time and in turn defeats the principle of automation improving the workflow.

This feature is already available in the alerts for automation so I cannot understand why it is not available for Approval requests.

Please make this change to allow Approval requests to be sent from triggering user as soon as possible.

2 votes

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