Why can I not remove access requirement for forms?

Kevin Turcotte

Our forms are now requiring users to sign in. When checking the settings, "Require Smartsheet Login to access this form" is off and grey. So are the next three buttons. For some reason, it is still asking users to sign in or create an account. I tried toggling the switch the other way and saving, no result. I tried toggling it back and saving, no result. Do you know how to fix this?

Brian_Richardson

It sounds like your sysadmin made a change to your account policies that now forces sign-in on forms across the account.

Brian_Richardson

It sounds like your sysadmin made a change to your account policies that now forces sign-in on forms across the account.

Kevin Turcotte

Thank you Brian, you must be right. Appreciate the advice.