Why can I not remove access requirement for forms?

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Our forms are now requiring users to sign in. When checking the settings, "Require Smartsheet Login to access this form" is off and grey. So are the next three buttons. For some reason, it is still asking users to sign in or create an account. I tried toggling the switch the other way and saving, no result. I tried toggling it back and saving, no result. Do you know how to fix this?

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