IT PMO Template RAID Log - why is date conditionally formatted to grey out for action?
I am using the IT PMO template, in the raid log, when you put in type action or decision, it is conditionaly formatted to grey out due date. I changed the formatting to exclude type of Action, but the due date is still greyed out. any idea why and how to ungrey it out? tanks
Answers
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Step-by-Step Guide to Resolve the Issue
- First, ensure that the conditional formatting rule you changed is correctly updated and saved.
- Go to your RAID log in Smartsheet.
- Click on "Conditional Formatting" in the toolbar.
- Review the list of rules and ensure the rule excluding "Action" for greying out the "Due Date" is correctly configured and applied.
- If necessary, delete and recreate the rule to ensure it’s correctly set up.
- There might be other rules that are causing the "Due Date" field to remain greyed out.
- Clear formatting and reapply Rules
- First, ensure that the conditional formatting rule you changed is correctly updated and saved.
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Are you able to provide screenshots of your conditional formatting rules?
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