IT PMO Template RAID Log - why is date conditionally formatted to grey out for action?

I am using the IT PMO template, in the raid log, when you put in type action or decision, it is conditionaly formatted to grey out due date. I changed the formatting to exclude type of Action, but the due date is still greyed out. any idea why and how to ungrey it out? tanks

Answers

  • Step-by-Step Guide to Resolve the Issue

    1. First, ensure that the conditional formatting rule you changed is correctly updated and saved.
      • Go to your RAID log in Smartsheet.
      • Click on "Conditional Formatting" in the toolbar.
      • Review the list of rules and ensure the rule excluding "Action" for greying out the "Due Date" is correctly configured and applied.
      • If necessary, delete and recreate the rule to ensure it’s correctly set up.
      • There might be other rules that are causing the "Due Date" field to remain greyed out.
      • Clear formatting and reapply Rules

  • Paul Newcome
    Paul Newcome ✭✭✭✭✭✭

    Are you able to provide screenshots of your conditional formatting rules?

    Come see me in Seattle at ENGAGE 2024! I will be at the 10xViz partner booth throughout as well as the "Lets Talk About Community" Meet & Eat table on Tuesday from 11:45am - 12:45pm!

    CERTIFIED SMARTSHEET PLATINUM PARTNER

    10xViz.com