Need DATE+TIME Stamp (Calculate cycle times down to hr/min)

Angie Germain

I need to track cycle times down to the hour/min and data moves from an OPEN to COMPLETED Tracker when the item is resolved. I locked in the system generated Create Date with two helper columns to preserve the create date as a date field whenever the rows are moved or copied.

CD Column 1: Date Created = system generated field

CD Column 2 HELPER1: "Retained Create Date HELPER1" Locks in create date when row moves to COMPLETED Tracker. Formula: =[Date Created (Pacific Time)]@row + ""

CD Column 3 HELPER2: "Convert Back to Date Time HELPER2" Used to convert the locked in Create Date (HELPER1) back to a DATE field. HELPER2 must be used for all metrics using create date in the formula. Formula: =[Retained Create Date (Pacific Time) HELPER1]@row

How do I get to the DATE+TIME stamp when an item is resolved/completed? The modified system date will not work because the field constantly changes when the row changes and I am not aware of a way to lock in the modified date when only a certain field changes. I know about the automation, but it only adds a date—no TIME. Any ideas??????

For goodness sakes…when is Smartsheet going to add a quick and easy method for capturing a date+time stamp in order to develop meaningful cycle time metrics????

Andrée Starå

https://community.smartsheet.com/discussion/122971/need-date-time-stamp-calculate-cycle-times-down-to-hr-min

Hi,

I hope you're well and safe!

Please have a look at my post below with a method I developed that would work as an excellent starting point.

More info: 

https://community.smartsheet.com/discussion/68589/lock-or-store-date-value-solution-without-using-zapier

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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Gia Thinh

I got this idea: need one more sheet to archive completed items and save their completed time stamps by Modified column.

1- Create a new Completed Sheet which has the same column structure as your source sheet as below.

Enter this formula in the Done Time Stamp column : =Modified@row + ""

2- In your source sheet (Sheet 1 below), add a new Copy row automation to copy completed task to the Completed Sheet

and enter this formula in the Done Time Stamp column : =IFERROR(INDEX({Completed Sheet-Done Time Stamp}, MATCH(ID@row, {Completed Sheet-ID}, 0)), "")

This formula is to get the Done Time Stamp in the Completed Sheet back to the source sheet.

Hope this solution works for you.