Need DATE+TIME Stamp (Calculate cycle times down to hr/min)
I need to track cycle times down to the hour/min and data moves from an OPEN to COMPLETED Tracker when the item is resolved. I locked in the system generated Create Date with two helper columns to preserve the create date as a date field whenever the rows are moved or copied.
CD Column 1: Date Created = system generated field
CD Column 2 HELPER1: "Retained Create Date HELPER1" Locks in create date when row moves to COMPLETED Tracker. Formula: =[Date Created (Pacific Time)]@row + ""
CD Column 3 HELPER2: "Convert Back to Date Time HELPER2" Used to convert the locked in Create Date (HELPER1) back to a DATE field. HELPER2 must be used for all metrics using create date in the formula. Formula: =[Retained Create Date (Pacific Time) HELPER1]@row
How do I get to the DATE+TIME stamp when an item is resolved/completed? The modified system date will not work because the field constantly changes when the row changes and I am not aware of a way to lock in the modified date when only a certain field changes. I know about the automation, but it only adds a date—no TIME. Any ideas??????
For goodness sakes…when is Smartsheet going to add a quick and easy method for capturing a date+time stamp in order to develop meaningful cycle time metrics????
Answers
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Hi,
I hope you're well and safe!
Please have a look at my post below with a method I developed that would work as an excellent starting point.
More info:
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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I got this idea: need one more sheet to archive completed items and save their completed time stamps by Modified column.
1- Create a new Completed Sheet which has the same column structure as your source sheet as below.
Enter this formula in the Done Time Stamp column :
=Modified@row + ""
2- In your source sheet (Sheet 1 below), add a new Copy row automation to copy completed task to the Completed Sheet
and enter this formula in the Done Time Stamp column :
=IFERROR(INDEX({Completed Sheet-Done Time Stamp}, MATCH(ID@row, {Completed Sheet-ID}, 0)), "")
This formula is to get the Done Time Stamp in the Completed Sheet back to the source sheet.
Hope this solution works for you.
Gia Thinh Technology - Smartsheet Solution Partner.
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