Hi everyone,
I am fairly new to Smartsheet and this is my first question in this community!
I have an Issue Tracker where issues can be assigned to multiple people. On one of the charts on my dashboard I am showing how many Issues are assigned to each individual. I have a formula that counts if an issue is assigned to 1 individual. For example: =COUNTIFS({Issue Type}, "ISSUE", {Assigned To}, "Tom Smith")
I the occasion where issue/task is assigned to 2 or more people I need a formula that would count that issue and add it to all individuals assigned, and I can't figure it out. So for example if 1 issues is assigned to Tom and Donna, I need this same issue to count for Tom AND Donna. Does anyone have an idea how to solve this?
This were two of my failed attempts:
=COUNTIFS({Issue Type}, "ISSUE", {Assigned To}, "Tom Smith") + COUNTIFS({Issue Type}, "ISSUE", {Assigned To}, "*Tom Smith*")
=COUNTIFS({Issue Type}, "ISSUE", {Assigned To}, "Tom Smith") + COUNTIFS({Issue Type}, "ISSUE", {Assigned To}, "*Tom Smith*,*")