How do I disable this? While helpful, it's blocking the text behind.

cbourguillon

brianschmidt

Are you on a trial version of Smartsheet or within the early days? Unfortunately, I do not believe there's a way to disable this when you are in a trial period of a Smartsheet subscription. I set up an alternate account recently for some consulting work I was doing for a company, and I found this to be incredibly annoying. As far as I could tell, the only two options are to:

-Submit an enhancement request: https://help.smartsheet.com/articles/2476161-understanding-product-updates-making-enhancement-requests

-Contact Customer Support:

https://help.smartsheet.com/contact

It eventually went away for me. So, I never contacted support. However, if you do, please do let me know how that goes. I'd be curious as to whether that's something they can help with.

Andrée Starå

https://community.smartsheet.com/discussion/123471/how-do-i-disable-this-while-helpful-its-blocking-the-text-behind

Hi,

I hope you're well and safe!

Unfortunately, it's not possible now to remove it, but it's an excellent idea!

Please submit this as a Product Feedback or Idea (If it hasn't been added already) when you have a moment.

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅ Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Aweseome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!

brianschmidt

Are you on a trial version of Smartsheet or within the early days? Unfortunately, I do not believe there's a way to disable this when you are in a trial period of a Smartsheet subscription. I set up an alternate account recently for some consulting work I was doing for a company, and I found this to be incredibly annoying. As far as I could tell, the only two options are to:

-Submit an enhancement request: https://help.smartsheet.com/articles/2476161-understanding-product-updates-making-enhancement-requests

-Contact Customer Support:

https://help.smartsheet.com/contact

It eventually went away for me. So, I never contacted support. However, if you do, please do let me know how that goes. I'd be curious as to whether that's something they can help with.

Andrée Starå

https://community.smartsheet.com/discussion/123471/how-do-i-disable-this-while-helpful-its-blocking-the-text-behind

Hi,

I hope you're well and safe!

Unfortunately, it's not possible now to remove it, but it's an excellent idea!

Please submit this as a Product Feedback or Idea (If it hasn't been added already) when you have a moment.

I hope that helps!

Be safe, and have a fantastic day!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅ Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Aweseome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!