Invisible Checked boxes

Nate113

Hello,

When I came into work this morning, all my checkbox columns do not show the boxes visibly checked, just blanks and empty boxes. So, all the boxes I have checked show nothing until I hover over that specific cell. I switched it to stars, and they work fine, but I prefer checks. How do I resolve this back to seeing the actual checks?

Genevieve P.

Hi @Nate113,

This was reported to Support on Friday and a fix was implemented to display checkboxes again, however you may need to clear your browsers cache in order for the visuals to come back in your specific view.

Here's more information:
https://status.smartsheet.com/incidents/ryzq0fls9s25

Try using an incognito mode to look at the same sheet to see if this makes a difference. If it does, then clearing your browser cache should resolve the issue.

Cheers,
Genevieve

Genevieve P.

Hi @Nate113,

This was reported to Support on Friday and a fix was implemented to display checkboxes again, however you may need to clear your browsers cache in order for the visuals to come back in your specific view.

Here's more information:
https://status.smartsheet.com/incidents/ryzq0fls9s25

Try using an incognito mode to look at the same sheet to see if this makes a difference. If it does, then clearing your browser cache should resolve the issue.

Cheers,
Genevieve

Nate113

Thank you for your help.