Be aware of one-time Smartsheet login screen update
Comments
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@Lekshmi Unnithan I apologize, looks like I needed to clear my cache and cookies. Appears to be working as expected now. I was in the Edge, not the desktop app.
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@Lekshmi Unnithan Web app. We don't use the desktop app. Played around just now, based on @Samuel Mueller comment. Clearing cache and cookies didn't help, at least not in Edge. But, using an InPrivate window in Edge (or Incognito in Chrome) did work.
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What is the current status here? I need to advise people what to do. We use the web app.
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Has there been any update on this? I have people that are experiencing this issue on the web app still and am not sure how to help.
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