# of days
I am trying to get a formula where I can get the number of days it takes for a case to be closed based on the review level.
Ex. Assigned case on 7/1/2024, disposition date of the case was 7/13/2024 and it was a CRU 1 case. The end result should be 12 days and there should be a blank if it was something other than a CRU 1 case or there is no disposition date entered.
I tried the below formula - but comes back as unparseable. Any help is greatly appreciated!
=IF(NETWORKDAYS([Date Assigned]@row, [Disposition date]@row,[Review Level]@row = "CRU 1")))
Answers
-
Hi!
I think you might just need to swap the order. Try this:
=IF(AND([Review Level]@row = "CRU 1", [Disposition Date]@row <> ""), NETDAYS([Date Assigned]@row, [Disposition Date]@row), "")
-
I also have a holidays column that eliminates any dates that are classified as Holidays. I tried to put it at the end of the formula but it doesnt work any suggestions? otehr than that the forumula was exactly what i needed, so thank you!
=IF(AND([Review Level]@row = "CRU 1", [Disposition date]@row <> ""), NETWORKDAYS([Date Assigned]@row, [Disposition date]@row), [Holidays:Holidays], "")
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 64.9K Get Help
- 441 Global Discussions
- 139 Industry Talk
- 471 Announcements
- 4.9K Ideas & Feature Requests
- 129 Brandfolder
- 148 Just for fun
- 68 Community Job Board
- 496 Show & Tell
- 33 Member Spotlight
- 2 SmartStories
- 300 Events
- 36 Webinars
- 7.3K Forum Archives