Access smartsheet link sent via email

PhTran

Hi Community,
Could anyone help me how to access the link sent via the organization. Whenever I click to the link it show as image below. And after logging, it won't give me any content related to the link.

Thank you for your support.

KPH

As I understand it, you would need the sender of the link to be on a paid Smartsheet plan.

PhTran

Thank you for your answer.
But, the sender actually sent it to me. Whenever, I click to it, smartsheet somehow redirect to log-in page and won't get me back to the document :(

KPH

Can you check that the sender who sent the link to you, has a paid Smartsheet license?

It looks like they do not and that is why a link they shared cannot be accessed.