Hey Guys,
I started to use the JIRA connector for Smartsheet and run into some basic issues while creating the workflow.
Idea here is I want to create the Jira tickets (Epic, Story, Sub-tasks, Bugs) from Smartsheet but need 2-way sync to keep updated everything on both the places.
Query 1: during the workflow setup, I added all the relevant fields required to map Jira into Smartsheet but when I am about to save me the workflow, its says approx 2000 issues in my jira project will be updated. Please note at this moment I have only 2 rows in my smartsheet which is linked to JIRA (Test Story & Test Sub-task). So, this activity looks odd hence dont want to take the risk and save the workflow as I am not sure what issues/fields will be updated in JIRA. At this moment it also trying to import all the issues from my JIRA project to Smartsheet. I dont want to import any issue from JIRA at this moment so how I can skip this step?
Query 2: If I start with a blank JIRA project and configured the workflow same as above then I am able to create the Story but no success in creating Epic or Sub-task underneath. For e.g. If I want to create a Test Epic -> Test Story -> Test Sub-task. It throws errors as below:
For Epic: statusCode: 400, reasonPhrase: Bad Request Epic Name is required. Here I want the Task Name as the Epic Name. I dont want to keep 2 separate column for Epic Name and Epic Link. It should be Issue Type="Epic" and Epic Name/Epic Link="Task Name"
For Sub-task: Its indented to a Story and the Issue Type column is defined with the value as "Sub-task" but I am getting the sync-error as Invalid issue type. Also, I tried with multiple issue type hoping it to work for e.g. Subtask, sub-task etc
.
Thanks in advance.