Automated Workflows to retrigger after decline
Hi Team,
The Requestor/ initiator is not someone who would have access to the SS tracker. The person would simply update the required fields and submit the form for next step of approvals.
I have build the form for 4 approvals levels and it works fine when each level just hit APPROVE and not decline.
However, if one hits decline, the WF routes the form back to the requestor with those original fields.
Can you please confirm how would the WF get triggered again for approval because for triggering, my original condition is that a new row gets added and Initiator Comments is not blank (Req. field)
Shall I add a another field or checkbox on form for initiator?
Please Help.
Answers
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Hi @Genevieve P. Can you suggest for creating an alternate workflow for Decline so that it trigger for approvals.
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Hi,
I hope you're well and safe!
It depends!
Can you share some screenshots? (Please delete/replace any confidential/sensitive information before sharing.) That would make it easier to help.
I hope that helps!
Be safe, and have a fantastic day!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅ Did my comment(s) help/answer your question or solve your problem? Please support the Community and me by marking it - Insightful 💡- Vote Up ⬆️ - Aweseome ❤️ - or/and as the accepted answer. It will make it easier for others to find a solution or help to answer! I appreciate it, thanks!SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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