Data in Workspaces not appearing on android

tsengdad · 2024-07-18T08:28:31+00:00

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I have updated my Workspaces with files imported from Trello. The folders or cards opened up in my computer and on my ipad perfectly well, appreciate.

When I come to my phone, none of the files appear. The workspaces were there but opening up to the folders, nothing will appear.

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Marcela

Hello @tsengdad,

If you're having trouble viewing your files on the Smartsheet mobile app, there could be a few things you can do to fix it. Ensure you're running the latest version of the app and update if needed. Log out of the app, then log back in again. If the issue persists, you may need to restart your device. It's also worth checking if your files are searchable via the Search bar at the top of the app. 'Home', 'Browse', and 'Notifications' are your main navigation options at the bottom of the app, ensure to tap these as needed.

For more information, please visit our Help Center article: View and update your work from the mobile app.

Hopes this helps, please let us know if you were able to resolve.

Cheers,

Marcela.

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