"Alert when specific criteria met" not working

Nolan.Co

Hello. I am trying to create a workflow whereby when a task status is changed from "initiated" to "in-progress" the requestor is alert of the change of the status (so that they know the task is being worked on.

What I did:

1. Created a custom workflow whereby when rows are changed;
2. When "status of task request" changes to "in-progress"
3. Alert Requestor.

When I run the workflow, it sends an email to the requestor on ALL matters (initiated, in-progress, and completed). I set specific criteria, but it doesn't seem to matter. Am I doing something wrong?

Jason P

HI @Nolan.Co

Are you able to show us the automation workflow here? (remove sensitive information)