Hello. I am trying to create a workflow whereby when a task status is changed from "initiated" to "in-progress" the requestor is alert of the change of the status (so that they know the task is being worked on.
What I did:
- Created a custom workflow whereby when rows are changed;
- When "status of task request" changes to "in-progress"
- Alert Requestor.
When I run the workflow, it sends an email to the requestor on ALL matters (initiated, in-progress, and completed). I set specific criteria, but it doesn't seem to matter. Am I doing something wrong?
