Automation Issue with Bulk Approvals

Hello,

I have an automation set up where an employee submits a request, the manager approves it, and we all receive an automated email indicating it has been approved. This works fine when the manager approves requests one-by-one, with a custom message for each.

However, if the manager approves all requests at once (quickly in the sheet view), we receive a summary table of all approvals instead of individual notifications. How can we fix this so we receive individual notifications for each approval rather than a summary?

Answers

  • Itai Perez
    Itai Perez ✭✭✭✭✭✭

    Hi @mark.bautista

    Good point. from my experience Smartsheet automation will consolidate the data when bulk approved. I dont think there is a way around it. Possibly saving after every approval but it will be a pain to do.

    Why is the consolidated email an issue?

    Itai Perez

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