My sheet created in paid version disappeared when my account expired
Hi there. My sheet that I created and deperately need, disappeared when my paid account expired last month. Another team at my company was paying for it so I got no notice when it was due to renew. I have signed up for Pro again but wanted to see if there was any way to get my sheet back again. It was a huge amount of work to create and I would prefer not to start over. Thank you.
Answers
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Your sheets will become read-only for 30 days. After the 30 days the system will automatically delete those files. If you have an IT team, reach out to them and see if they have a back up system.
Leroy Noriega | Smartsheet SME | Independent Smartsheet Consultant
Core App, Project Management and System Administrator Certified🏅
E: leroy.noriega@yahoo.com | Linkedin Profile
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